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Multifactor Authentication FAQs
We are upgrading your online banking experience with a new security service, which is known in the online security industry as Multifactor Authentication, to further help protect you from identity theft. At Treasure State Bank, we refer to this as Enhanced Login Security.
What is Multifactor Authentication?
Multifactor Authentication is superior security technology that protects your accounts from unauthorized access by strengthening the security of your online banking session. Multifactor Authentication protects against online fraud by providing an additional authentication “factor” beyond your username and password used today.
When will I know that Enhanced Login Security is set for my accounts?
You will be prompted to sign up when you login to your online banking session for the first time after March 10th, 2008. Sign up once at your computer, set up your “challenge question”, and you’re all set.
How will it affect my online banking experience?
Once you set up your computer, it will be business as usual – the rest of your online banking experience will remain exactly the same.
Can I access my account from other computers at my home, my office or on the road?
Multifactor Authentication identifies you as the true “owner” of your accounts by recognizing not only your password, but your computer as well. If we don’t recognize your computer – you’ve logged in from a public computer or one you haven’t used before, for example – we’ll ask you your challenge question as an additional line of defense to prevent unauthorized access. With Enhanced Login Security, you’ll be protected from whatever computer you’re using, whether you’re at home or on the go.
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